Code of Conduct

This code of conduct was inspired by codes from Crowd Round, WWGSD NZ, Geek Feminism, Kiwicon, and Kiwi Foo. Thanks to everyone who’s put time, love, and hard work into developing robust, inclusive codes of conduct.

The Social Enterprise Stand Up Project Unconference is dedicated to providing a safe, inclusive, and harassment-free experience for all participants, regardless of gender, gender identity and expression, sexual orientation, race, age, ethnicity, disability, physical appearance, body size, and/or religion. We do not tolerate harassment of attendees in any form. Participants violating these rules may be sanctioned or expelled from the event without a refund at the discretion of the organisers.

Harassment includes, but is not limited to:

offensive verbal comments that reinforce social structures of domination (related to gender, gender identity and expression, sexual orientation, disability, physical appearance, body size, race, or religion)

  • deliberate intimidation, stalking, or following
  • harassing photography or recording
  • sustained disruption of talks or other events
  • inappropriate physical contact
  • unwelcome sexual attention
  • advocating for, or encouraging, any of the above behavior.

Participants asked to stop any harassing behaviour are expected to comply immediately. If a participant engages in harassing behaviour, the organisers retain the right to take any actions to keep the event a welcoming environment for all participants, including warning the offender or expulsion from the event. Organisers may take action to redress anything designed to, or with the clear impact of, disrupting the event, or making the environment hostile for any participants. Alcohol is provided for those who wish to imbibe responsibly. Participants who become intoxicated or otherwise disrupt the event may be expelled from the event without refund. We expect participants to follow these rules at all event venues and event-related social activities.

Reporting

If someone makes you or anyone else feel unsafe or unwelcome, please report it as soon as possible. Conference staff can be identified by their staff lanyards. Harassment and other code of conduct violations reduce the value of our event for everything. We want you to be happy at Crowd Round – people like you make our unconference a better place. You can make a report in person or anonymously.

Personal report

You can make a personal report by:

  • Calling or messaging one of the organisers listed on the welcome board and in your conference pack. These phones will be monitored throughout the event.
  • Speaking to an organiser, identified by their lanyards, or to your small group leader.

When taking a personal report, our team will ensure you are safe and cannot be overheard. They may involve other team members to ensure your report is managed properly. Once safe, we’ll ask you to tell us about what happened. This can be upsetting, but we’ll handle it as respectfully as possible, and you can bring someone to support you. You won’t be asked to confront anyone and we won’t tell anyone who you are.

Anonymous Report

You can make an anonymous report by emailing organisers at qld.sesp@gmail.com. We can’t follow up an anonymous report with you directly, but we will fully investigate it and take whatever action is necessary to prevent a recurrence.

Our team will be happy to help you contact venue security, local law enforcement, support services, provide escorts, or otherwise assist you to feel safe for the duration of the event. We value your attendance.

Contact Information

Organisers: qld.sesp@gmail.com

Police / Emergency services: 000

National Domestic Assault Service: 1800 737 732

Cancellation Policy

As inspired by WWGSD, our event is not designed to make a profit – we’re organised to break even on costs (accommodation, food, scholarships, swag and organising costs).

To ensure this happens we have put into place a cancellation and refund policy. We have a number of costs we have to meet, including venue and food costs, that do not change if an attendee doesn’t turn up.

Our cancellation and refund policy is:

  • If you cancel your ticket giving us 3 weeks or more notice then we will refund you in full.
  • If you cancel your ticket giving us two weeks notice we will refund 50% of the ticket price.
  • If you cancel your ticket within two weeks we will not refund the price of the ticket.

Even up until the day before, we will try to match you with someone who wants to buy your ticket. We can’t promise it’ll definitely happen, but we will definitely try. If you require a cancellation please contact our team on qld.sesp@gmail.com

Venue & Accessibility

Location

Apex Camps Sunshine Coast is located at  171 Nojoor Rd, Twin Waters, Sunshine Coast. Access is via Nojoor Road.

Sessions will be hosted throughout the property, with maps and directions for the session rooms provided on the first night. Organisers will be available to each attendee with accessibility requirements to ensure they are supported throughout the weekend.

Getting there

We will have a ride-share spreadsheet organised for those who want to drive and offer spots for attendees from out of town (or without cars). The car pool arrangements will be done via google document: here.  

The front entrance is at the end of the driveway, with two steps to the top and a small ramp to the side.

The car park is gravelly but quite flat.

Private car and motorcycle users can park in the car parks in the venue.

We will reserve four clearly marked accessibility parking spaces at the front of the venue.

Venue accessibility information

We try to make our events as accessible as possible for as many people to attend as possible. Please see below for specific information regarding certain accessibility factors for this venue. If you have questions, please get in touch.

General information

Gender-neutral bathrooms are provided. These are single-stall, with sanitary bins. Two are wheelchair accessible, in the fully renovated disability block.

Carers are welcome at all of our events, please just advise us if this is needed.

Assistance animals are welcome, and drinking water is available.

The buildings are generally well cooled. Our dormitories are set at 23 through the summer months.

Information for people with physical disabilities

The front door is not power assisted, however is push out and double doored. This could be of difficulty for wheelchair users, and those with limited upper body strength. Assistance is available at the front doors, please just knock for the staff.

The front door is at the top of a mild ramp, and we will have people on the front doors from 2-6pm on the first night, and throughout the weekend. There is a lip on the front door which we can either assist the person over or place a small ramp.  

An accessible bathroom is located in the main building.

The floor is flat and is suitable for most wheelchairs & other mobility aids.

There are multiple buildings, but the venue assures us that wheelchairs are able to move with ease between the dining room and the lodge – and around the flat areas.

Comfortable sofas and chairs are available throughout. Blankets and pillows are available for people who need to rest due to fatigue or disability reasons.

Information for Deaf, hard-of-hearing, and sound-sensitive people

Induction loop systems are not currently available. We regretfully do not have the resources for sign language interpreters at our events. The venue can sometimes be loud, but we will have a breakout room which anyone is welcome to use.

Information for blind, partially-sighted people, and photosensitive people

Assistance animals are welcome, and drinking water is available. Large print versions of resources are generally available. Audio CD, DAISY CD, MP3 audio, Braille and tactile diagram versions of resources are generally not available, but can be made available upon request. Flicker-free fluorescent lighting is in use throughout the venue. We will have rooms available with curtains to reduce sunlight as well.

Information for Autistic, anxious and Neurodiverse people

Assistance animals are welcome, and drinking water is available. 

We welcome anxious or nervous people to come along to all of our events early if they want to talk to an individual contact person before coming along into a group. Please get in touch if you would like to meet someone one-to-one in advance, or turn up early by up to 30 minutes for an easier entry to events. The organisers will be wearing t-shirts that will show they are organisers, and at least one organiser will be at the main entrance for check in.

Information for people with severe allergies or who are immunocompromised

We welcome the use of safety / particulate masks for those that wish/need to use them. We will require our team and visitors to not open or eat food containing allergens (nuts, etc) if they will affect your health. Please let our team know and we’ll ensure this is put in place for you.

First Aid information

A First Aid kit is available in the main reception, prominently displayed on the front desk.

In a health emergency, you should call 000 from the office phone or from a mobile phone. The address is 171 Nojoor Rd, Twin Waters QLD 4564

You should also notify our team, who will be wearing admin badges. You will be provided a number to call in your Registration Badge as well.

Food & dietary information

Food & drinks are generally available at the venue.

We will provide tea, coffee, fresh water, and snacks.

Vegan and gluten-, soy-, nut- and dairy-free snacks are generally available and can be bought elsewhere and brought along.

You are welcome to bring your own hot or cold food and drink.

Unlawful drugs are not permitted to be used at the venue. You are welcome to bring your own prescription medication. A smoking area is available outside at the rear of the building.

Alcohol will be available to drink over dinner and the evenings. Attendees should manage their own consumption, and excessive drinking will not be allowed.

If you have worries or concerns about attending, or about someone you know attending, please get in touch  qld.sesp@gmail.com

This Venue & Accessibility plan has been adapted from Crowd Round https://www.crowdround.com.au/venue-accessibility